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FAQs
We’re here to make your shopping experience as smooth and enjoyable as possible. Here’s everything you need to know about shopping with Meowxy.
Product Information
What material are the t-shirts made from?
Our t-shirts are crafted from 100% Airlume combed and ring-spun cotton, ensuring exceptional softness and durability.
How does the fit feel?
They feature a unisex, pre-shrunk classic fit that flatters all body types. Relaxed yet structured, they’re perfect for a timeless look.
Are the t-shirts comfortable?
Absolutely! The fabric is lightweight, ultra-soft, and breathable, making our t-shirts ideal for all-day wear in any season.
What design details make these t-shirts stand out?
They come with a stylish crew neck, shoulder taping for enhanced durability, and side seams for a polished finish.
Are the t-shirts prepared in the USA?
Yes! Each t-shirt is printed, packaged, and shipped with care right here in the USA.
Are these t-shirts made ethically?
Yes! Our supplier is 100% sweatshop-free, eco-conscious, and proudly Platinum WRAP certified, ensuring ethical and sustainable production practices.
Can I trust the quality of these t-shirts?
Definitely! With premium materials and thoughtful design, these t-shirts are built to offer comfort, style, and long-lasting wear.
Payment Methods
What payment options do you accept?
We accept all major credit and debit cards, including VISA, Mastercard, American Express, Discover, and Diner’s Club. Prefer digital wallets? No problem! You can also check out quickly and easily with ApplePay or GooglePay.
Is it safe to make payments on your site?
Absolutely! We use secure encryption to ensure your payment details are protected at all times.
Can I mix and match payment methods?
At the moment, we accept one payment method per order, but we make it easy to choose what works best for you.
What if my payment doesn’t go through?
Don’t worry—double-check your card details or try a different payment method. If the issue persists, our support team at support@meowxy.com is just an email away!
Shipping
Where does Meowxy ship?
We ship to all locations within the contiguous 48 United States and Washington, D.C.
How much does shipping cost?
Shipping costs are calculated at checkout based on your chosen method. And here’s the best part—get free standard shipping on orders over $50! 🎉
How long will it take to receive my order?
- Processing Time: We process orders within 2–5 business days before shipping.
- Shipping Time: Standard shipping typically takes 2–5 business days after processing.
Keep in mind that processing and shipping times are separate, so add them together for the total delivery time (4–10 business days).
How can I track my order?
Once your order ships, you’ll get an email with your tracking number. If you’re a registered Meowxy member, you can also track your order on your orders page anytime.
How can I learn more about your Shipping Policy?
Check out all the details on our Shipping Policy page—it’s got everything you need to know!
Returns and Refunds
Can I return my item if something’s wrong?
Absolutely! We offer a 30-day return guarantee for the following reasons:
- Wrong size received
- Wrong product received
- Wrong color received
- Damaged upon arrival
However, we can’t accept returns for change of mind or unwanted gifts. Thanks for understanding!
How do I start a return?
It’s super easy:
- Email us at support@meowxy.com with a brief explanation and a photo of the issue.
- We’ll review your request quickly and let you know if it’s eligible.
- If approved, we’ll send you clear instructions to return the item.
💡 Important: Don’t send items back without contacting us first—unauthorized returns can’t be processed.
Are there any exceptions to your return policy?
Yes, sale items are final and can’t be returned.
Who covers return shipping costs?
Customers are responsible for return shipping costs.
How will I receive my refund?
Once we receive and inspect your return, we’ll process your refund to your original payment method. Keep in mind, it may take a few days for your bank or credit card company to process the transaction.
Do you offer exchanges?
We don’t currently offer exchanges. To avoid any issues, we recommend double-checking product details before you buy. If you’re unsure about anything, just ask—we’re happy to help!
Where can I find info about returns and refunds?
Head over to our Returns and Refund Policy page for all the specifics—it’s just a click away!
Have more questions? We’re just an email away at support@meowxy.com! 😺