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Shipping Policy
Last updated:
At Meowxy, our dedication extends beyond creating unique items; we are equally committed to making your entire shopping experience smooth and fulfilling. To keep you informed and at ease, we’ve outlined the details of our shipping process below, so you can feel confident and prepared when placing your order.
Shipping Coverage
We ship worldwide including United States, Canada and Australia. International customers are responsible for any customs fees, duties, or taxes that may apply.
- Shipping providers:
- UPS
- DHL
- USPS Ground Advantage
- USPS Priority Mail
- Fulfillment centers:
- United States, California
- United States, Texas
- United States, Virginia
Shipping Cost
| Location | First Item | Additional Item |
|---|---|---|
| United States | USD 5.15 | USD 2.40 |
| Canada | USD 9.39 | USD 4.39 |
| Australia | USD 12.49 | USD 4.99 |
| Rest of World | USD 10.00 | USD 4.00 |
Order Processing
Every item you order from Meowxy is handled with care and attention to detail. Please allow 2-5 business days for us to process your order before it is shipped to you.
Shipping Times
We recognize that anticipation builds once an order is placed. Shipping times, however, may vary depending on your location. For our customers within the U.S., standard shipping typically takes 2-5 business days. For those reaching out to us from afar, international shipping times range from 10-30 business days, depending on the distance and local services.
| Location | *Estimated Shipping Time |
|---|---|
| **United States | 2 – 5 business days |
| Canada | 10 – 30 business days |
| Australia | 10 – 30 business days |
| Rest of World | 10 – 30 business days |
** Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7–12 business days.
Shipping Addresses
To ensure a seamless delivery, please double-check that your shipping address is accurate and provided in Latin characters. At Meowxy, while we strive to deliver your order with care, we cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses.
PO Boxes
For our U.S. customers, we do offer the convenience of shipping to PO boxes. However, please note that express shipping is not available for PO box addresses, as we seek to manage your expectations effectively.
Customs and Duties
When sharing our creations with international customers, we recognize that there may be additional responsibilities. If your order is shipped internationally, please be aware that any customs fees, duties, or taxes that arise will be the responsibility of the recipient.
Order Tracking
We believe in keeping you informed every step of the way. Once your order has shipped, you will receive an email with a tracking number, if you are a registered member you can also check your orders page, allowing you to follow your package’s progress until it arrives safely at your door.
Need Help?
Should you have any questions or concerns about your order or the shipping process, please do not hesitate to reach out to us at support@meowxy.com. We are always here to listen, support, and ensure that your experience with Meowxy is as positive and enjoyable as possible.